The Hinduja Global Solutions Team

Partha De Sarkar | Chief Executive Officer

Partha De Sarkar is Chief Executive Officer of Hinduja Global Solutions and leads the organization across all its geographies. Partha is responsible for having built Hinduja Global into a global organization by focusing on being a preferred business process transformation partner for our clients, and creating value in all our customer relationships through innovative outsourcing solutions.

Partha has 20 years of experience in customer service and operations across industries like Banking, Financial Services, Healthcare and Insurance. Prior to joining Hinduja Global Solutions Ltd, Partha has set up complex outsourcing projects in organizations like Deloitte Consulting, GE Capital International Services and Bank of America. He was responsible for setting up operations for large remote processing centers in India to service international clients in the US, UK, Australia and the Asia-Pacific region.

Partha holds a post-graduate degree in Management from the Indian Institute of Management (IIM), Bangalore, and a Masters degree in Technology from the Indian Institute of Technology (IIT), Chennai. He has also done his Ph.D in Strategic Management at IIT Delhi.

Sanjay Sinha
Executive Vice President — Human Resources

Sanjay is responsible for bringing in integration capabilities for HR in the various M & A opportunities that HGSL is exploring globally.

Prior to joining Hinduja Global Solutions Ltd, Sanjay's last assignment was with Nortel Networks as Director - HR (Asia Pacific & Greater China) and was based out of Singapore. In addition he has worked with NTPC, Siemens, Lucent Technologies and Polaris Software.

Sanjay has more than 22 years of experience in Human Resources across industries like Telecom, Software and infrastructure. While he has a strong HR generalist profile where role calls for solid strategic support to businesses, he has done some world-class work in Talent Management (inclusive of talent management/ development, succession planning, leadership pipeline development & performance management), Organizational Development and Organizational change including large scale restructuring and change management in a complex, multi-cultural, multi-location and highly matrix environment. He has been a SME in various HR domains at various stages of his career.

Sanjay holds a post-graduate degree in Management from Faculty of Management Studies (FMS) University of Delhi. He also holds certification on psychometric instruments related to Personality profiling by Thomas International and Association of Psychological Types (APT) on DISC and MBTI. Sanjay has many research reports to his credit. He is also a member of Indian Society of Applied Behavioral Sciences (ISABS) and National HRD Network.

Subramanya C
Senior Vice President & Global Chief Technology Officer

Subramanya is responsible for the Technical Services Group at Hinduja Global Solutions Ltd. He is an expert in Information Technology and Information Security and is responsible for implementing, maintaining and monitoring our world class technology and information security.

Subramanya has over 18 years' experience in the technology domain across various industries, and handles various aspects of conceptualizing and commissioning of Business Process Outsourcing (BPO) and other IT Enabled Services operations including transition of projects across our global facilities.

Subramanya is an Engineering graduate in Computer Science from MEI Group of Institutions, India and has undergone short term courses in Customer Support and Finance from India Institute of Management (IIM), Bangalore, India.

Srinivas Palakodeti
Chief Financial Officer

Srinivas Palakodeti, fondly called Pala, is a recent addition to our leadership team. He spear-heads our Finance function across all global locations and subsidiaries. An integral member of our Global Executive Council, he plays a key role in Mergers & Acquisitions strategy and execution.

Pala has a long association with the Hinduja Group, handling versatile assignments and diverse roles in the Group Companies - Ashok Leyland Investments Services, Hinduja TMT Ltd, IndusInd Bank and IndusInd Media & Communications Ltd. Prior to joining HGSL, he was working as the Executive Vice President – Strategy for the Hinduja Group. He was responsible for the Technology, Media & Telecommunications verticals.

Pala has served as the CFO of companies like IMCL, Sahara One Media and Entertainments Ltd and Sakal Papers Ltd. He brings with him 21 years of rich industry experience with cross functional capabilities in operations, project planning & implementation, deal structuring and investor relations. Pala holds a Post Graduate Diploma in Management from Indian Institute of Management, Ahmedabad and a Bachelors degree in Metallurgical Engineering from Institute of Technology, BHU, Varanasi.

Ashwin Hoskote
Senior Vice President — Global Business Excellence

Ashwin Hoskote is responsible for operational excellence across all the business functions globally. Ashwin and his team drive process excellence across all our global locations.

A recent addition to our Global Leadership Team, Ashwin joins us from Infosys BPO Ltd where he was Head, Enterprise Quality Group. Ashwin spearheaded an initiative that got Infosys BPO on the honors list of CII-Exim Bank Award for Business Excellence in 2007. Recently, he program managed the preparation and evaluation for level 5 certification of eSCM-SP V2.0.

Ashwin has over 26 years of work experience in the area of Quality, Business Excellence, Six Sigma and HRD. He has been associated with LG-Philips Displays Ltd, Hong Kong, Philips Software Ltd, India, iGATE Solutions and Wipro, in the quality and business excellence functions.

Ashwin is a certified Six Sigma Master Black Belt and certified in Juran on Quality Improvement methodology.

U B Sudhir Kumar
Vice President — Procurement

Sudhir heads the Procurement function globally. He is responsible for sourcing technology as well as non technology assets and services.

Sudhir joins us from Usha Shiram Group. Sudhir has over 20 years of experience and has had different distinguished stints in the banking industry such as Syndicate Bank, Andhra Bank. He has varied experience in Banking, Business Development, Corporate Planning, Resource Management, Economic Analysis, Foreign Exchange Dealings, Market Intelligence, Credit Management and Funds Management.

Sudhir is an MBA majoring in Finance and holds a Masters degree in Commerce. He is a Certified Project Management Professional (PMP) from Project Management Institute (PMI), USA and an Associate of Indian Institute of Bankers. Sudhir holds a PG Diploma in Public Relations.

R Mohan
Advisor, Chief Mentor & Member of the Board of Directors

R Mohan is a key member of the Global Leadership team as the Strategic Advisor and Chief Mentor of Hinduja Global Solutions. As the former CEO, Mohan as contributed tremendous value towards customer programs, defining company objectives, setting up benchmarks for measurement and inculcating a culture of continuous/continued improvement.

Prior to his mentorship role with Hinduja Global, Mohan was part of the core team that founded Mphasis BFL Ltd, one of India's leading IT services companies.

Mohan has partnered with industry leaders like Wipro and CMC and set up several dedicated development centers, among other laudable achievements. He is acclaimed as one of the top opinion leaders in the IT & BPO industry in India. Mohan has been a key spokesperson for the industry at several National and regional level IT seminars, educational institutions and special interest groups. He is also an active member at forums like NASSCOM, Computer Society of India and Society for Export of Software from India. He is a working member of the IT Committee of the Confederation of Indian Industry.

Mohan is an engineering graduate from the University of Chennai and has done his Post-Graduation in Management Studies from the Indian Institute of Management (IIM), Ahmedabad.

B N Narasimha Murthy
President — Hinduja Global - North America

B N Narasimha Murthy is responsible for our North America geography and has been a key member of Hinduja Global's Global Leadership team for the past 9 years. During his time with Hinduja Global Solutions Murthy has held a number of roles including Business Development, Business Transition, Delivery and Planning.

In a career spanning 18 years, Murthy has been associated with organizations like Datapro, GTL, PCL, and Larsen & Toubro. He has been instrumental in successfully transitioning complex off shore projects in Telecom and Health care to India.

Murthy is a Bachelor of Technology from the Indian Institute of Technology Chennai and a post-graduate from the Indian Institute of Management (IIM), Kolkata.

Viswanath R. Rao
Executive Vice President - International & Domestic Operations - India

Viswanath R. Rao is responsible for all service delivery processes to International and Domestic customers in India. Viswanath and his team drive customer loyalty, strengthen customer partnerships and consistently deliver high value to our customers.

Viswanath joined Hinduja Global's Global Leadership team over 6 years ago, and in that period has been instrumental in setting up the offshore claims adjudication process for a Fortune 150 Healthcare customer. Under his stewardship this relationship has grown to over a 1000 employees. In addition, he leads a dedicated pan India team who focus on domestic customers out of 7 delivery centers.

Viswanath has over 25 years of experience in the Manufacturing and BPO industry, and prior to Hinduja Global, has been associated with companies such as ABB, Kirloskar AAF Ltd.

Viswanath is an Engineering Graduate from the University of Chennai, and a Post Graduate in Executive General Management from the Indian Institute of Management (IIM), Bangalore.

Pushkar Misra
President - Hinduja Global, Phillippines

Pushkar heads our operations in the Philippines. He has been with the Hinduja Group for 10 years in various capacities and functions, including Investment Banking, Project Management, Business Planning & Development and Corporate Finance, and specializes in Project Planning & Implementation. Prior to taking up his current responsibility of managing and leading our Manila center, Pushkar was the CEO of Hinduja Global's Media Commerce and E-Commerce businesses in India.

He has over 19 years of experience, and has had distinguished stints with India's leading Investment Banking company, SBI Capital Markets and with Larsen & Toubro, India's leading engineering company.

Pushkar is a B. Tech in Mechanical Engineering from the Institute of Technology (IIT), Kanpur India and an MBA from the Institute of Management (IIM), Ahmedabad

Donna Malone
President - Global Client Services

Donna joined AFFINA in 1999, serving in a number of roles with increasing responsibility in the Company’s operations, client services, business development and executive leadership functions. As part of the client services and business development divisions, she managed large international and Fortune 500 clients and was successful in growing the company’s top line through new client acquisition. As the President and CEO, Donna has responsibility for overseeing our North American locations and setting corporate strategies for growth as well as operational excellence. A former President and Secretary of the Chicago Chapter of the Society of Consumer Affairs Professionals (SOCAP), she is still actively involved in SOCAP. Donna earned an undergraduate degree in psychology from Illinois State University.

Bryce Hayes
?? - Sales and Marketing

Bryce serves as Head of Sales for HGSL after four years of service to our parent company, Hinduja Global Solutions Limited overseeing the operations of our Manila, Philippines contact center. He has over 13 years of experience in serving the Call center industry as operations head, training director, and other management roles. Bryce has held several other management positions for outsourcing/BPO companies supporting a wide variety of Fortune 100 and 500 clients in financial services, telecom, TV/Satellite, shipping, logistics, and healthcare verticals. He is a Post Graduate from Utah Valley State College and the University of Utah. He is a member of the Golden Key National Honor Society and was the recipient of the University of Utah's President's scholarship. Bryce is also a member of ISTD (International Society for Training and Development) and IAOP (International Association of Outsourcing Professionals).

Deepak Rastogi
Global Head - Business Planning

Deepak is responsible for strategic initiatives across the company as Global Head-Business Planning. Deepak addresses a variety of corporate strategic issues, with a focus on disciplined management of long term profitable growth. He also plays an important role in acquisition strategy & its implementation.

Prior to joining HGSL, Deepak was SVP (Finance and Business Planning) & Corporate Secretary for Aegis Communications Group, Inc. He has a diversified experience of being in Telecom, Venture Capital & Automotive industries. Deepak worked on setting-up Cellular Mobile &, Wireline Telephony, Broadband Internet and Call-center BPO business for Essar Group, in areas of project finance, risk management and planning and M&A. He was also the Head of Corporate Planning at TACO, a member of the prestigious TATA Group in India. He co-managed Auto Ancillary Fund for IL&FS Venture Fund after his stint with Maruti-Suzuki.

Deepak is a Graduate in Mechanical Engineering from the Indian Institute of Technology (IIT), Delhi and a PGDM from the Indian Institute of Management (IIM), Ahmedabad